Business Consultancy Services -  +44 (0) 788 546 6689
the hidden office ltd
Building High Performance Organisations can be "Free"!
Under performing?  Overworked?  Under stress?
Losing business?       ​Limited resources to improve? 
Research shows that the typical medium or large business can expend around a third or more of its human and financial resources on non productive activities.

Fixing errors, checking, double checking, reworking, chasing late commitments, waiting for bottlenecks to clear, arguing about who to blame, managing customer complaints, producing inferior services or products.....the list goes on......and it all adds up.

What if you could reduce this waste and re-channel the effort to more productive activity at the same time as improving employee morale and customer satisfaction with your business and its products?  

Want to find out how?   Read on or call us now.​​

One of the hardest things in the world to do is to find time to be better!
Just imagine for a moment the benefits if you could avoid or reduce....

  • Working on activities that contribute little or may be losing money
  • Quoting for orders that you don't win
  • Dealing with poor suppliers
  • Dealing with unhappy customers
  • Checking, double checking
  • Procedures that seem to be designed to make life more difficult for staff
  • Work Flows that take too long. Bottlenecks, breakdowns and delays
  • Office cultures that stifle staff creativity and instil fear or resistance to change
  • Expediting because of delays, errors, oversights
  • Absenteeism
  • Solving the same problems over and over again
  • Chasing urgent issues - and everything seems urgent!
  • Business risks that come true!
  • Opportunities that are lost
Capacity Building 
Improving Productivity
Improved Performance
Simply because we "have the T shirt". ​​

We have learned our craft in the real world, working as managers, executives and MDs in some of the most demanding business environments around the world. In Europe, in the US, in the Middle East, In China.

We know what pressure feels like. Whether it comes from your customers, your financiers, your shareholders or anyone further up the management chain. Even pressure of your responsibilities to your staff.

We invite you to contact us to learn more about how we can help share our experience and transfer our knowledge to your organisation.

Scroll down to learn more about what our clients have to say about us.

Why come to us?

What makes us different?

What do we do?
Leadership Coaching

Building High Performance Teams
Systems Thinking
Goal Achievement Process
Building Morale
Change Management

Workshop Training

Sales & Marketing
Personal Management
Problem Solving & Prevention
Time Management
Managing for Excellence
Partnerships & Collaborations
Goal Achievment Process (GAP)


Strategy & Planning
Sales & Marketing
Financial Management
Quality Improvement
WorkFlow Design
Supply Chain Management
Public Sector

Attracting Foreign Direct Investment (FDI)

Organisation Development

Managing Collaborations
 ​Client Feedback

"The Hidden Office played a pivitol role in supplier evaluation and selection during a major outsourcing project for our company. Denis Taylor's continued support and involvement has transformed the way our operations function, improving quality and driving value."   

Ben Gray, Head of Consumer Entertainment. DC Thomson Publishing, Dundee
"We needed to look internally at our system, procedures and staff...the Hidden Office gave us internal training and mentoring in a very hands on style. This was exactly what we needed as a company to move forward in these challenging times...I have no hesitation in recommending the Hidden Office to any business."         

Ronnie Brown, MD, Blachere Illuminations
"Denis provided an inspiring and imaginative session accompanied by first-class training materials derived from detailed and tailored background research and preparation.  Delegates left the session energised and with a significantly enhanced focus on how to take forward our strategy for improving overseas student recruitment, including very practical actions for implementation."
Dr. Jim McGeorge, Secretary, University of Dundee

I am delighted to have worked with the Hidden Office on our international marketing and recruitment strategy at the University of Dundee.    Denis’ expertise, experience and advice enabled us to look at our processes and strategy in new ways which has already started to deliver results. Denis also delivered an exciting and informative workshop to staff involved in marketing and recruitment across the University resulting in a new ideas and a joined up approach which is already delivering an increased impact. 

Jason Norris, Head of International Operations
"Very enjoyable course, great overview yet very focussed, common sense approach.
Every member of staff should go through this (FDI Training) "

Staff executive, Highlands & Islands Enterprise, Inverness

We have supported clients across a wide range of industries including..

  • Publishing,
  • Electronics Manufacturing,
  • Higher Education
  • Recruitment 
  • Outdoor Illuminations

  • Health Care
  • Local & Regional Government
  • Charities
  • Retail Vending
  • Oil & Gas
Support Provided

Some of the topics we have assisted clients with....
Small Business

  • Improving Cash Flow
  • Managing Growth
  • Reducing Stress 
  • Retaining Profitable Customers
  • Motivating and Keeping (good) Staff
  • Reducing Paperwork
  • Improving Quality
Medium Business

  • Leadership Coaching
  • Improving Cash Flow
  • Improving Customer Satisfaction
  • Sales & Marketing Training
  • Organisation Design
  • Strategic Planning
  • Controlling/Reducing overheads
  • ​Recruitment
  • Process & Procedure Development
Large Business

  • Leadership Coaching
  • Competitive Analysis
  • Customer "Aftercare"
  • Systems Thinking (Training)
  • Strategic Planning
  • Restructuring (Consulting)
  • Reducing/Controlling Bureacracy
  • Design Department Work Flow
  • CPD Course Provision
  • Supply Chain & Outsourcing
   Denis Taylor

   Click linkedin to learn more
+44 (0) 7885 466 689
+44 (0) 7885 466 689
+44 (0) 7885 466 689
Please use the form below.
We look forward to hearing from you!